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Craig Smyser CRS, CDPE, e-PRO, GRI Broker Associate 512-735-7200 (direct) 800-440-4714 (toll free) 512-758-7883 (fax)
© 1999-2009 Craig Smyser
RE/MAX Capital City 13018 Research Blvd Austin, TX 78732 512-331-6644
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One of the best indicators of how well I perform is the satisfaction of my clients. Here are some thoughts from a few of my clients:
“Status
Reports and feedback info were unique and very helpful. Staging recommendations
and moving truck were added bonuses. Quick responses with emails and calls. Did
not expect to sell our house in only 3½ months
in such a bad market. Don’t change a thing!”
--
Ann and Aaron Manas (selling side)
“Craig
was very patient working with us. He showed us a lot of houses. He was flexible
with the times we could meet.”
--
Ann and Aaron Manas (buying side)
“Craig, you did a great job. We had lots of traffic and two offers in less than 3 months in a tough market. You were very professional and very thorough.” -- John and Jennifer Morgan
“You put a lot of extra effort into this and we appreciate all your help. Your marketing program is excellent; the best one we have seen during the sale of our previous four houses. If anyone needs a referral, we will definitely mention your name.” --
Manfred and Michelle Roenz (2nd transaction)
“Craig
was patient with our needs and concerns. He provided us with a stager who did a
wonderful job helping us prepare our home for the market. We were very pleased
with the length of time on the market and the final sale price of the home.”
--
Mike and Alicia Mirabelli “We
are very satisfied with all you did. We couldn’t have been more pleased! You
didn’t waste our time showing houses that weren’t of interest. You listened
to us and showed us what we wanted in a timely fashion. Thanks for a job well
done!”
-- J. and C. Bartucci “Craig,
you were such a huge help to us on the purchase as well as the sale of our home.
You were so very professional and knowledgeable. We appreciate your great
service and would recommend you to anyone and everyone! Thank you.”
--
Erik and Jennifer Harkey “Great
job start to finish. I appreciated your professionalism and accessibility!”
-- J.K. “Very
professional, easy to access, full of good information. Exceeded my expectations
of what a Realtor should do!”
-- Jamie
Kral “Craig
did a great job! We should have gone with him first.”
-- Name withheld by request “Your
service throughout the process is second to none. Advice on pricing of our home
and negotiation steps on both the home we bought and the house we sold were
right on. Use of your moving truck was also very helpful.
It was a pleasure working with you.”
-- Marc and Cindy Dupuis “Craig,
thanks for being so easy to work with! We felt very comfortable with you from
the beginning, and we appreciate all you did for us.
We will definitely recommend you to any of our friends look to buy or
sell their home. Thank you, again!”
-- Pat and Teri Boss
“Great
to work with and a wonderful first time sale experience. We’d send anyone to
you.”
-- Ann and Kent Fleming “You
were very professional taking us to so many homes in our price range.
I thank you so much for finding the right home for us.
We are very happy here. You were very patient with us and we appreciate
your time and talent that it took to help us find our special new home. Thank
you.”
--
S.S and S.S.
“We
bought AND
SOLD
our house with Craig within a span of 15 months with great experiences on both
transactions.”
--
Andy and Venus Klochak “We
appreciate you being straight forward and your great knowledge of the market and
our area.”
--
Jeremy and Jo Hill “Appreciate
the time and knowledge - without question we would recommend your services.”
-- Rick and Christine Cullen “Communication
has been excellent and highly individualized; questions are accommodated every
step of the way. The house purchase has been done smoothly because of excellent
professionalism from the Realtor. It has been a good experience being a first
time buyer. Thanks for the kindness, professionalism, and courtesy, Craig!”
--
Yurlene Dela-Cruz “Craig,
you really are an excellent agent - professional and always on top of things. I
didn’t see another home that had better marketing - all the pictures on the
internet, the video, etc. I was very
please with everything. It was a real pleasure working with you! Thanks for
everything.”
--
Kathy Jacobsen “The
communication was very good between us for any questions that arose.
The status reports on your website were timely and extremely helpful and
informative.”
-- Dwayne Christoffel
“Since
we were out of town, we loved the online status report.
It let us really feel ‘connected’.
We really appreciated the trips to the house to clean up the loose
ends.”
--
Jeff and Margaret Marquis
“You
were very helpful, courteous, and professional. I had a previous agent who
didn’t do anything except the MLS listing. I know your services and marketing
program is what led to my sale. And
the use of your truck is a great benefit and incentive.”
--
Danny Sama “Great
job! We appreciate it.”
--
Steven and Julie Rydzewski
“You
made our first home buying experience easy, we appreciate everything you did for
us. Thanks, Craig!”
--
Jason and Gen Balcerak “We
were impressed with your efficiency in getting the condo on the market and your
market program - the virtual tour and internet pictures were excellent.
We thank you so much for arranging for the painter and fixing the ground
cover. Since we were out of town,
your attention to detail and helpfulness was impressive. You always kept us
informed and Joe was impressed that when he called, you usually answered the
phone. It was great doing business with you and we would recommend you highly.
Good luck in your profession. You are truly a professional and trustworthy.”
-- Joe and Linda Taylor
“I
think the marketing was outstanding.” -- J.C.R.
“After
interviewing Craig Smyser, we decided that interviewing other real estate agents
was not necessary. Craig Smyser
truly sets a new standard in real estate. His
professional marketing program brought in the buyers quickly.
There really is no reason to use any other agent. Craig was accessible
all of the time. He was extremely knowledgeable about every aspect of the home
selling process. Craig was the most
helpful real estate agent we have ever experienced.
He remained in constant contact, even after the”sold” sign went in
front of the house. We would
recommnend Craig Smyser to anyone who needs real estate assistance.
We would like to see Craig licensed in more states so that we could work
with him when we sell this house. He
is one-of-a-kind, the best at his job. Thanks,
Craig, for exceeding all of our expectations.”
--
JoAnn and Mike Louer “I
feel you did an awesome job selling our house.
You are an excellent REALTOR®
and if we would have stayed in the area, I would have bought a house from you,
too. You were upfront about the time it might take to sell the house, and we
appreciate that, too. Everything
went as smoothly as you said it would. Thanks again!”
--
Jeff and Robin Wlas “We
were overwhelmingly satisfied. As first-time buyers you educated us, informed
us, and essentially held our hands throughout the entirety of the purchase
process. Any future buyer or seller
will, in our opinion, will not truly
know what “best-in-class” service is without first meeting with you.
Three weeks into our first home, we already know who we will turn to when
the time to buy comes again. Thanks
a million, Craig.”
--
Jameson and Jamie Eisnemenger “Thanks
for all your help. We truly enjoyed working with you. We learned a lot about
Naperville and are happy with where we ended up.”
--
Adam and Krista Smith “We
were very
impressed with the level of class and knowledge provided from the first
interview all the way to after closing. Moreover, you were able to sell our
house in less than 30 days. We are truly impressed and pleased and have already
recommended you. Thank you!”
-- Bill and Jean Durbahn “After
having problems with a REALTOR®
in
the past, we had our reservations about dealing with another REALTOR®
but
your performance was top rated. Thanks for all your effort and hard work.”
--
Geoff and Kelli Lo “You
did an excellent job, thank you so much for everything.”
-- Orlando and Marissa Santos “Craig
is extremely professional. We liked the e-mail updates and
advertisement/marketing of the house on the internet/website. Craig responded to
all our needs/questions very promptly. We appreciate all he did to help us sell
our house FAST!” -- Name withheld by request
“We
had no idea that selling our townhouse would be so easy. We had showings
immediately after signing the contract and that was due to your excellent
marketing. The marketing you provide is over the top . . . No one else can even
compare! You are also very
professional which put us at ease. Everything was hassle-free for us. Thanks,
Craig!”
--
Tanner and Shelly Faulkner “Craig
provides state-of-the-art realty service, and it works. My property sold in 2
days.”
--
David Saylor “In
the entire process of selling my house, Craig Smyser is very professional,
cordial, and highly effective. His
recommendations are sound and most useful. He would walk the extra miles to
solve a problem and get the job done. His
performance is very impressive. I am
fortunate to have chosen Craig and grateful for his service!”
--
Stephen Cheng “You
will not find anyone who is more professional or offers better service and knows
his market as well as he [Craig] does. We had never had a better Realtor.”
--
Dennis Gottlieb “The
communication element was the most valuable.
You are very good at communicating your program and giving updates of its
progress.”
-- Christine Wren “Previous
house we used [a different real estate company] and their services do not even
compare to yours.
We
have already told everyone how you go above and beyond the call of duty! We will
always recommend you and will never use another agent again.
We truly appreciate your attentiveness and professionalism.”
--
Scott and Natalie Vlna “Great
job in a tough market!”
--
Jenny Stalilionis “This
was the first home I’ve purchased and Craig helped me through every step of
the way. He explained the entire
process clearly at our first meeting and was diligent about finding the right
house for me. He was cheerful,
personable, and enjoyable to work with. Top-notch
service all the way! I can’t begin to thank you enough for being such a
top-notch Realtor. You made my first experience of purchasing a home go so
smoothly. Thanks for all the little extras. Mostly, though, I appreciate your
warmth and understanding as you eased me through the process.
You were kind and professional and I just can’t thank you enough.
I’ll share your name whenever I know someone is looking for a terrific
Realtor.” -- Luann Gerth
“Craig, as usual you helped us in a great way. I highly recommend your services to anyone. I have had a few real estate agents before you and none compared; you were the best!”
-- George and Kelly Leicht (2nd transaction) "Craig
came very highly recommended and we were not disappointed.
We couldn’t imagine a more thorough and professional agent to work
with.
We feel very fortunate to have Craig help in this very important
decision.”
-- Jason and Jenny Ketelsen
“Even
when you were out of town we were in contact.” -- Travis and Monica Francis (buyer and seller) “Like
many, we were nervous and ambivalent about putting our home on the market. Craig
was the answer to all our worries and fears. His reputation and track record
speak for itself. When Craig puts the “For Sale” sign on your lawn he is
making a commitment to you to get the job done right! His steadfast devotion to
his client shines through at all times; whether it be in his never ending
marketing abilities or in the fact that he is always
approachable and accessible. Our home sold in just 6 days! Then Craig found us
our new home 1 week later.”
-- Dave and
Aisling Ritter (buyer and seller) “Your
real estate agent is a key member of the team responsible for making sure your
transaction goes smoothly. Once you’ve made a sound decision to use Craig
Smyser for your home sale or purchase, ensure the rest of the team is up to the
task by using his carefully chosen professional associates in legal, financing,
and home services.”
-- Steve
and Susan Stefanovich “Great
job, Craig. Everyone I know in Naperville was told to use you.”
--
Mike and Rose Romesburg “Craig,
I think you did a wonderful job. I will refer you and use you both as a selling
and buying agent. Thanks for your help and honesty.”
-- Manfred and Michelle Roenz “We
would definitely recommend you to our family and friends. You are the most
professional agent we’ve ever met. You will get the job done!”
-- F.L.
and H.L. "We
were extremely impressed with all your hard work pertaining to the sale of our
home. You are, by far, the best agent we have ever worked with.
Thank you so much!"
-- Chris and Jill Schmitt "We
especially appreciated your honesty and candid feedback regarding our home. You
are obviously The Best . . . our home sold before others in the neighborhood. In
fact, most are still on the market! Along with top-notch service, you also
helped us save money by loaning us the moving truck. We have recommended you to
our friends and will continue to do so. Plan on hearing from us the next time we
move. Thank you for going above and beyond your competition."
-- Anthony and Brenda Severino "We
were highly impressed! We would recommend you to anyone we know selling or
buying a home. Thanks for making the process so smooth! We really appreciate
it."
-- Brett and Taryn Hobson
"You
were a great Realtor! You showed me every property that I requested. You also
gave me feedback on all showings for my home. The website is a great tool and
communication was terrific."
-- Kim Brischetto (buyer and seller) "We
were very impressed with the marketing. It made the selling of our home
virtually stress-free! Thanks again!"
-- Bill and Christine Kill “It
was great working with you and you made the whole experience very easy and
stress-free. Thank you for everything, especially the use of the truck – it
saved us money and was a great asset.”
-- Colleen Krebs
"Thank
you so much for all your help. You helped make this entire experience a positive
one."
-- Brian and Sue Becker “Everything
was very smoothly done. It was good to know if we had a question that you got
back to us immediately with the answer. The use of the truck is an excellent
idea. Thank you!”
-- B.F. and S.F.
“We
had a very positive experience…you were observant yet let us look through a
home – you followed our lead. You didn’t try to persuade us to purchase a
home we weren’t totally interested in. Thanks so much for making our first
home buying experience a pleasant one.”
-- J.H.
and L.H. "Craig
Smyser is far and away the finest Realtor with which we have ever had the
opportunity to be associated. His technical competence and his ability to
keep his clients informed of every aspect of the buying and selling experience
is unsurpassed. Every question, every problem, and every obstacle Craig
either answered or solved in a professional and timely manner. We would
highly recommend Craig to anyone with a home to buy or sell."
-- Andy and Jane Couch "Great
Communication – very confident with your knowledge and your follow-up as well
as follow
through.
Loved your website for showings – status, etc."
--
Don and Jacquie Crosby
"I
would not hesitate to recommend Craig Smyser to handle the sale of your house.
His knowledge of the market and expertise in maneuvering through the various
aspects to closure of my house was done with unfailing patience and in a
courteous manner."
--
Name withheld by request
"We
should have come to you first! Craig, you were hands-on from the start and
didn’t need a team working for you and us…You brought us the buyer and you
sold our house."
--
Fred and Lillian Andersky
"Craig,
we expected our first home buying experience to be a nightmare. Because of
your professionalism, use of technology, and amicable personality, we had a
great time choosing and buying a house. Thanks for being our buyer's
agent." -- Troy and Renda Kiper
“Overall, our entire experience was terrific. The virtual tour was so professional, the time our tour was up on the website was very quick…Our experience with you far exceeded our expectations.” --
George and Kelly Leicht "Our RE/MAX experience could not possibly have been better. Craig was always patient with us, and kept us informed each step of the way. Thanks for making this such a pleasant experience."
--
Jim and Jeanne Smith “You
did an excellent job in marketing my home…You were always available for
questions and returned calls promptly. It was a great experience selling my home
through you.”
-- J.A.
“The home sold more quickly than we anticipated. Everything was handled well for us in that we were relocated to Arizona.”
-- Name withheld by request
“Your real estate agent is a key
member of the team responsible for making sure your transaction goes smoothly.
Once you’ve made a sound decision to use
--
Steve and Susan Stefanovich "I would not hesitate to recommend Craig Smyser to handle the sale of your house. His knowledge of the market and expertise in maneuvering through the various aspects to closure of my house was done with unfailing patience and in a courteous manner." -- Name withheld by request
"We would be happy to recommend you! Craig was professional and helpful. He returned all calls quickly and updated us thoroughly on all progress with our home. He was the best Realtor we have worked with and made a hard process much easier. Thank you, Craig." -- WD and AD
"Very professional and we appreciate all you did to sell our home! We will use you again and recommend you to any friends and family." -- Eliseo and Laura Vargas
"The status page available on your web site was great, especially since Jim was already in Louisiana. I also appreciated the fact that when the first round of negotiations became tense, you stayed calm and level-headed." -- JD and LD
"Outstanding communications throughout the process. Professionalism, integrity, and industry knowledge. Simplified the process." -- Jon and Amy Prather
"We really appreciated the effort to communicate progress. We also appreciated the effort to market the house above what other Realtors seem to provide. The decorator is a great idea." -- Todd and Tammy McKinney
"Thanks Craig! Your professionalism, attention to detail, patience, and most of all, responsiveness were greatly appreciated. We've been through several Realtors in the last few years and the biggest complaint we've had about most is their failure to respond to a request or call us back in a reasonable time. You were very good about that and very willing to work with our schedules." -- Bill and Lindsay Young
"We first met Craig by e-mail. He went out of his way to send apartment information, helping us locate a wonderful apartment without any high pressure to pursue a real estate relationship. Craig is everything he states himself to be and more! He is a true professional. He is honest, hardworking, and takes his profession and desire to help you with your real estate needs seriously. He listens to you and responds accordingly. Craig was also very helpful in our finding our way around the community and with suggestions of possible contractors and services once we purchased our home. It was a pleasure getting to know and work with Craig. He can be on our team any time. We would highly recommend him as an agent." -- Steve and Cheri Matthes
"Outstanding service. Everything handled with impeccable professionalism. We would recommend your services to anyone without reservation." -- Carlton and Barbara Tucker
"You did an excellent job negotiating on our behalf." -- Austin and Linda Reitenga
"Knowledgeable about the market...You pay attention to detail which is important to a seller." --Susan Howie
"My house was listed with another agent until my contract with them expired. I had much better communication and advertising of my home with RE/MAX. Much more professional." -- Ann Vickers
"Knowledgeable and very professional. You made our first time home buying experience a great one!" -- Chad McClendon and Misti Koger
“Craig made this the most painless transaction [we] have experienced in any type of purchase. His kindness and patience has made moving from California a more pleasant experience.” -- Brian and Karen Yates
"The website access to home activity was exceptional. Regardless of our schedule, we were updated on activity and feedback from prospective buyers and agents." -- Susan and Joe Tanner
“We had an excellent experience selling our home with you - we never imagined it could be so easy. You took care of everything from pictures to computer presentation to arranging the decorator to help us stage our home. You were always accessible and returned messages or e-mails promptly. We really enjoyed having our own website and being able to see the updated and progress without having to call you. Your attractive sign and diligence keeping the flyer box full added to the appeal of our house. Best of all, it sold in a week for our asking price. We would recommend you strongly! Thanks so much.” --Vinnie Smith and Carrie Dow-Smith
"Craig, we were extremely impressed with the service provided- especially the web presence with virtual tour and updates on showings. We were also very pleased with the suggestions the interior decorator made. Very valuable. You made the whole sales process seem so easy we felt guilty. Thank you for your hard work." -- Barry and Kathy Cook
"Craig, we expected our first home buying experience to be a nightmare. Because of your professionalism, use of technology, and amicable personality, we had a great time choosing and buying a house. Thanks for being our buyer's agent." -- Troy and Renda Kiper
"I only wish that I had received such wonderful service from others involved in my relocation." -- Craig Sherlin
"Craig, it was a pleasure working with you and I truly felt you were looking out for my best interests. Thanks for all your hard work." -- Lauren Lewis
"What we like the most about you is your no-nonsense attitude towards buying/selling. You are honest, which is extremely important in gaining the trust of your clients." -- Jaime and Amie Blanco
"We are a hundred percent satisfied with the service we received. You made our experience enjoyable. We will highly recommend you." -- John and Lori Barkley
"Craig, you could not have done a better job for us. You are the best!!!" -- Doug and Jill Welch
"You were a great help during contract negotiating time. Thanks for everything." -- Rick and Donna Remenar
"Convenient. Honest. Great access to other information related to home buying activity. Great service." --Xiaoping Wang
"We had a great home buying experience. We thank you for all of your hard work. We appreciate all your tips and your availability. Everything went well. We would definitely recommend you to friends." -- Robert and Vanessa Jeter
"Overall, we were extremely satisfied. We would not hesitate recommending you to anybody." -- Dean and Jennifer Zebak
“Very professional and courteous. Always accessible. Would highly recommend to others.” -- Cary and Carol Matsumoto
"Very pleased with your honest and straight-forward approach." -- LM and KM |
